Manage the entire life cycle of individual translation projects to achieve highest level of client satisfaction, quality and efficiency- Provide accurate word count for quotes and final billing information
- Check repetitive text in source documents, if appropriate prepare pre-translated files before sending them to the vendors
- Negotiate the best rates with vendors for each job before starting a new project and develop teams of translators for specific clients
- Communicate clear and specific instructions to the vendors and keep them accountable for quality and punctual delivery
- Obtain the complete specifications on a particular project from the internal / external client including terminology and style preferences
- Co-ordinate/communicate with the clients throughout the duration of the translation projects in a timely manner and update them on the exact status of translation production as required
- In consultation with the Team Leads, plan allocation and outsource all elements of the production (translation, editing and proof-reading) to production resources/vendors/strategic partners
- Utilise the appropriate terminology glossaries, TRADOS or any other available CAT tools when necessary, in conjunction with the Team Lead
- Closely monitor the progress of production at each stage of the process
- Prioritise tasks while handling multiple projects simultaneously
- Ensure highest quality level of translations by applying a strict quality control process for all jobs before delivered to the client
- Regularly update the Team Lead on the exact status of translation production and client communication and inform Team Lead immediately on any problems occurred
- Utilise the job control system to create work instructions, purchase orders, distributions and update the costs and job history for billing purposes
- Ensure that time and costs on each project are managed effectively and costs are monitored closely according to the estimate and negotiate accordingly with the various production resources
- Ensure that the client is satisfied with the service and costs throughout the project
- Provide feedback to Team Lead regarding the performance of the production resources used on specific projects
- Update regularly the vendor information in the database
- Supporting the Team Lead ad hoc on other tasks as required
KNOWLEDGE, SKILLS AND ABILITIES:
- Strong computer skills including PC and proficiency and familiarity with Windows, Word, Excel, Powerpoint, e-mail, and Internet
- Commercial, negotiating and financial skills to control costs and maximise profitability
- Ability to multi-task in a time sensitive and deadline driven work environment and stay cool under pressure
- Detail orientated
- Fluent German
- Adaptable and flexible to changing work environment
- Ability to work within a team environment
EXPERIENCE:
Minimum of 1 years experience a Translation project manager.
Clique here to apply:
